Story Heroes creates personalized storytelling experiences for children and families. This Privacy Policy explains, in general terms, how Story Heroes handles information used to provide the app and related services.
Information We Collect
Story Heroes may collect information that parents or guardians provide, such as names, story preferences, character details, prompts, image selections, voice-related inputs, account information, and support messages. We may also collect basic technical information needed to operate, improve, and protect the service.
How We Use Information
We use information to create personalized stories, generate custom images and voice experiences, provide support, maintain app functionality, improve Story Heroes, and keep the service working reliably.
Third-Party AI Providers
Story Heroes keeps app data within Story Heroes systems, except where information must be processed by trusted third-party AI providers that help generate custom images, voice features, and other personalized storytelling experiences. These providers process information on behalf of Story Heroes so the requested features can work.
Sharing
We do not sell personal information. We may share limited information with service providers that help us operate Story Heroes, including AI generation, hosting, analytics, security, and customer support tools.
Children's Privacy
Story Heroes is designed for families. Parents or guardians should provide and manage children's information when using the app. If you believe information was provided without appropriate permission, contact us and we will review the request.
Retention
We keep information for as long as needed to provide Story Heroes, support users, improve the product, and meet operational requirements. Parents or guardians may contact us to request help with account or data questions.
Contact
For privacy questions or support requests, email support@storyheroes.ai.